Privacy Policy

1. Information We Collect

We may collect your name, business name, email address, telephone number, website URL, project requirements, and other information you submit through our forms. We may also collect technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and prepare quotations.
• Deliver our website development and AI video services.
• Communicate about projects and customer requests.
• Improve website performance and marketing campaigns.
• Maintain security and comply with legal obligations.

3. Cookies and Analytics

We may use cookies and analytics technologies to understand website traffic and improve functionality. Where legally required, consent will be obtained before non-essential cookies are used. You can also manage cookies through your browser settings.

4. Sharing of Information

We do not sell personal information. Information may be shared with hosting providers, communication platforms, analytics providers, payment processors, and other service providers where necessary to operate our business or deliver requested services. We may also disclose information when required by law.

5. AI Marketing Videos and Project Content

Materials supplied for AI marketing video projects, including images, logos, scripts, and recordings, may be processed using relevant production tools and third-party platforms. Please provide only content you are authorised to use.

6. Data Retention and Security

We retain information for as long as reasonably necessary for business, contractual, security, and legal purposes. We use reasonable safeguards to protect information, but no online system can guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the processing of your personal information. Contact us to submit a request.

8. United States Privacy Notice

Additional privacy rights may apply to residents of certain U.S. states. These rights depend on applicable law and our business activities. You may contact us to inquire about your rights or submit a privacy request.

9. Third-Party Websites

Our website may link to third-party websites or platforms. Their privacy practices are governed by their own policies.

10. Children's Privacy

We do not knowingly collect children's personal information where prohibited by applicable law. Please contact us if you believe such information has been submitted to us.

11. International Data Transfers

Information may be processed in countries where our service providers or team members operate. Appropriate safeguards will be used where required by applicable law.

12. Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with an updated revision date.

13. Contact Us

For privacy questions or requests, contact Terasync Tech using the details below.

Website: terasynctech.com

Email: hello@terasynctech.com

Phone: +971 58 802 4789